Most businesses are up and running in under 5 minutes. Download the app, create an account, add your products — and you're ready to sell. No technical skills required. If you have existing product data, you can import it from a spreadsheet to save time.
OnTrack works on Android phones and tablets, Windows computers, and Mac computers. You can also access the web dashboard from any browser. All your devices stay in sync automatically — start a sale on your phone, check reports on your laptop.
Yes — this is one of OnTrack's strongest features. You can process sales, print receipts, and manage your shop completely offline. All data is saved locally and syncs automatically when your internet connection returns. No sales are ever lost.
Absolutely. Your data is encrypted and backed up securely in the cloud. Only you and the staff you authorize can access your business information. We use industry-standard security practices to protect your records, transactions, and customer data.
Yes. You can import your products, customers, and other data from spreadsheets (CSV/Excel). If you need help migrating from another POS system, our support team can assist you with the transition. Most businesses complete their migration in less than a day.
OnTrack has a free plan you can start with right away — no credit card required. Paid plans start from NGN999/month on the annual plan, with a 15% annual discount. There are no commissions on your sales, ever. You only pay the subscription fee. See all plans.
Yes — no contracts, no lock-in. You can cancel at any time without any difficulty. If you've paid for an annual plan but want to cancel early, we refund unused months (with the exception of the Prime plan). Your data remains accessible even after cancellation.
No. OnTrack never takes a cut of your sales — in-store or online. The only fees involved are standard card transaction processing fees for online payments, which go to the payment processor, not to OnTrack.
We're here for you. Reach out via our Help Center, email us at support@ontrack.ng, call (+234) 813 889 3790, or chat with us on WhatsApp. Most questions get answered within hours. You can also book a free demo with our team.
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